Privacy policy
Overview
This Privacy Policy explains how Patches Junction may collect, use, store, and protect the information you provide when you visit or use our website, https://patchesjunction.com/.
Patches Junction serves customers across the United States and international markets. The company operates as part of Vintage Trading LLC, with international business support from the United Arab Emirates. This structure helps us manage customer service, order processing, payment support, and business operations in a professional and reliable manner.
When you use our website, place an order, request a quote, contact our support team, or subscribe to updates, we may collect and store certain personal information provided by you from time to time. This allows us to process your orders, improve our services, provide a safer shopping experience, and offer support that better meets your needs.
We take responsibility for protecting the personal information you share with us, including details such as your name, email address, phone number, billing address, shipping address, order details, and any design files or artwork you submit for custom patch production.
Information We Collect
We may collect personal information when you:
Place an order on our website
Request a custom patch quote
Submit artwork or design files
Create an account, if applicable
Contact us through our website, email, phone, or support form
Subscribe to our newsletter or promotional updates
Use our website and interact with our services
The information we collect may include your name, email address, phone number, billing details, shipping address, order history, product preferences, uploaded artwork, and communication records related to your order.
How We Use Your Information
We may use your personal information for the following purposes:
To provide you with a smoother and more customized experience on Patches Junction
To process and manage your custom patch orders
To prepare designs, samples, proofs, and production details
To contact you regarding your order, artwork, payment, or delivery
To improve and analyze our website performance
To understand customer preferences and shopping behavior
To maintain your order history and customer records
To send marketing updates, promotional offers, newsletters, or product information, where permitted
To inform you about new products, services, offers, or website updates
To provide customer support and respond to inquiries
To help prevent fraud, unauthorized transactions, or misuse of our website
To maintain secure business operations and protect our customers
Payment Information
All credit card, debit card, and payment details are processed securely through authorized third-party payment service providers.
Patches Junction does not store, sell, share, rent, or lease full credit/debit card details or personally identifiable payment information to any third parties.
https://patchesjunction.com/ will not pass any debit or credit card details to third parties except where required by secure payment processors for completing authorized transactions.
We take appropriate steps to support data privacy and security through suitable technical and operational measures. However, while we work to protect your information, no method of online transmission or electronic storage can be guaranteed to be completely secure.
Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share necessary information with trusted service providers only when required to operate our business and complete your order.
This may include payment processors, shipping companies, production partners, website service providers, customer support tools, fraud prevention services, or other business support providers.
Any shared information is limited to what is necessary for processing orders, providing services, improving customer support, or maintaining website security.
Cookies
We may use cookies and similar technologies to collect non-personal information about how visitors use our website. Cookies are small files stored on your computer, mobile device, or browser that help improve your browsing experience.
Cookies may help us:
Remember your preferences
Improve website speed and functionality
Understand how visitors use our website
Analyze traffic and website performance
Make your future visits easier and more personalized
You can choose to disable or remove cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.
Third-Party Links
Our website may contain links to third-party websites, services, or payment platforms. Patches Junction is not responsible for the privacy practices, policies, or content of third-party websites.
If you provide information to a third-party website, different rules may apply regarding the collection and use of your personal information. We recommend reviewing the privacy policy of any third-party website before submitting personal details.
Website Policies and Updates
The website policies, Privacy Policy, and Terms & Conditions of Patches Junction may be changed or updated occasionally to meet business, legal, operational, payment gateway, or service requirements.
Customers are encouraged to visit these sections regularly to stay updated about any changes. Any modifications will be effective from the date they are posted on our website.
Your Rights
You have the right to request information about the personal data we hold about you. If your personal information is incorrect, incomplete, outdated, or no longer relevant, you may request that we correct, update, or remove it, subject to applicable business, legal, payment, or order record requirements.
You may also contact us if you want to unsubscribe from marketing emails or promotional communications.
Contact Us
If you have any questions about this Privacy Policy, your personal information, or how your data is handled, you may contact Patches Junction through our mail and phone numbers:
📌 USA Office: 2524 prickly pine Trail, Fort Worth, TX, United States, 76123
📞 Call or Text: +1 (816) 327-5624
📧 Email: info@patchesjunction.com
📌 UAE Office: FDCW063 Compas Building, Al Shohda Road, AL Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
📞 Call or Text:+971 52 594 6660
📧 Email: info@patchesjunction.com
Patches Junction operates as part of Vintage Trading LLC, with international business support from the United Arab Emirates.